Customer Information

Name:

John Doe

Street Address:

123 Main St

City/State/ZIP:

Springfield, FL 12345

Contact Number:

(555) 123-4567

E-Mail Address:

john.doe@example.com

Dealer/Seller Information

Dealer Name:

Protect My Cart.com

Address:

18444 N 25th Ave, Phoenix, AZ 85023

Vehicle Information – Used Units

Make:

EZGO

VIN/Serial:

5fnyf6h42kb090834

Vehicle Purchase Price:

$9,995

Agreement Information

Coverage Selection:

48-Month Plan

Agreement Purchase Price:

$869

Term in Months:

48

Deductible:

$75 per repair visit

Roadside Assistance:

Not Selected

Customer Notice

1. This Agreement is between You and Provider/Obligor and describes the Coverage Level for the Term Selected above.
2. You are applying for a Golf Cart Service Contract ("Agreement") providing the coverage listed above for the vehicle listed above.
3. You acknowledge Your understanding of and agree to the Terms and Conditions of the Agreement including Section 7 General Provisions - Dispute Resolution – Arbitration.
4. The purchase of this Service Contract is not required to obtain financing or to purchase or lease this Golf Cart.
5. You are required to obtain authorization prior to beginning any repairs covered by this Service Contract by calling 800-436-9498.

Service Contract

This Agreement is a Service Contract between You and the Provider/Obligor; it is not an insurance policy. All obligations and liabilities for repairs covered by the Service Contract are those of Provider/Obligor. This Agreement describes the coverage You will have under Your Service Contract. In return for payment by You of the Service Contract Price and subject to all the terms of this Service Contract, We agree with You as follows:

Key Terms

Obligor, Provider, We, Us, Our: DealerAdmin.io, LLC, 8940 Fourwinds Drive, Suite 610, Windcrest, TX 78239, 800-436-9498.

You or Your: The purchaser identified under the Customer Information section.

Vehicle or Covered Vehicle: The Golf Cart, LSV described in the Vehicle Information section.

Agreement Term: The number of Months or Miles the Agreement is in force provided the appropriate fee is paid and received by Us.

Breakdown: The failure of any original or replacement part covered by the Agreement when: (1) The covered part fails to perform as originally designed under normal usage, (2) Failure is due to a material defect in workmanship, (3) Failure is outside manufacturer's tolerance or specifications, (4) Normal wear and tear exceeds manufacturer's specifications, and (5) The Vehicle has received all required manufacturer-recommended maintenance.

Limit of Liability/Aggregate: The total amount this Agreement will pay toward a repair or over the life of the Agreement.

Deductible: The amount You must pay for covered repairs per visit. The standard Deductible is $50.00. If repairs are done by selling dealer or affiliated dealership, the deductible is $0.

Pre-Existing Conditions: Any Vehicle determined to have a failure due to a condition which existed prior to the Agreement purchase date.

Repair Facility: The Dealer/Seller or a licensed Repair Facility located in the continental United States, Alaska, Hawaii or Canada, approved by the Administrator.

Coverages - Exclusionary Coverage

BREAKDOWN COVERAGE: We will pay or reimburse You for Reasonable Costs to Repair or replace any Breakdown of all mechanical or electrical parts or components on Your Vehicle, except those listed under EXCLUSIONS & WHAT'S NOT COVERED, less any Deductible, in accordance with the GENERAL PROVISIONS section.

Reimbursement amounts for replacement parts or components may be based on new, non-OEM, remanufactured or used parts at the Administrator's sole discretion. Parts will be reimbursed up to manufacturer's suggested list price.

Optional Coverages / Surcharges

EMERGENCY SERVICES BENEFIT: In the event of a failure of a mechanical or electrical component, when towing is necessary, we will reimburse you when the covered Unit is towed to the nearest authorized service facility up to $100 per occurrence, once per 72 hours, maximum of 5 occurrences over the life of the contract.

ROADSIDE ASSISTANCE:

• Battery Boost - If battery failure occurs, a jump-start will be applied
• Gasoline, Oil, Fluid & Water Delivery Service - Emergency supply delivered (you pay for fluids)
• Towing and Road Service - Up to $100 for towing and/or emergency road service labor

RENTAL/ALTERNATIVE TRANSPORTATION: In the event of a covered mechanical or electrical failure, WE will reimburse YOU for a RENTAL CART and/or ALTERNATE TRANSPORTATION (Uber/Lyft/Commercial Rideshare) while your Golf Cart is being repaired. Maximum daily benefit: lesser of $50.00 or actual expense. Total days per occurrence limited to repair time up to 10 days maximum or lifetime benefit of $500.00.

Additional Benefits Under This Coverage

VEHICLE PICKUP: In the event of a Breakdown, We will reimburse You up to $100.00 for reasonable pickup and delivery charges. Itemized repair work order required; all repairs must be pre-authorized.

ON-SITE SERVICE BENEFIT: In the event of a Breakdown, We will reimburse You up to $50.00 for on-site service charges for covered/authorized Repairs. Itemized repair work order required; all repairs must be pre-authorized.

Exclusions & What's Not Covered

MAINTENANCE AND PARTS NOT COVERED: Normal maintenance items/repairs, such as cleaning parts, engine tune-ups and front-end alignments, are not covered. This Agreement provides no benefits or coverage for:

• A. Repair/replacement without prior authorization from Administrator (except Emergency repairs)
• B. Software/Firmware Updates and reprogramming; GPS software updates
• C. Repair/replacement when no Breakdown has occurred
• D. Breakdown caused by contamination, foreign objects, improper fluids, or lack of manufacturer's required maintenance
• E. Breakdown from continued operation or failure to take reasonable precautions
• F. Repair of valves or rings to raise engine compression
• G. Adjustments, repositioning, refitting, realigning, cleaning, squeaks, rattles, water leaks, wind noise
• H. Parts not necessary for covered Breakdown repair
• I. Breakdown caused by non-manufacturer modifications
• J. Lift Kits, Oversized Tires, accessories not installed by Manufacturer
• K. Commercial Use (unless Optional Commercial Surcharge selected) including emergency vehicles, taxi, limousine, livery, RV Parks, Apartments, Golf Course vehicles, construction sites
• L. Competitive driving, racing, neglect, abuse, misuse
• M. Collision, glass breakage, fire, theft, explosion, earthquake, windstorm, hail, flood, rust, corrosion, contamination, malicious mischief, riot, lightning, environmental fallout, freezing
• N. Damage from improper or over-charging of Vehicle batteries
• O. Damage from improper tow or improper storage
• P. Breakdown if manufacturer has voided warranty on Your Vehicle
• Q. Loss of use, time, profits, savings, inconvenience, commercial loss, or consequential damages
• R. Liability to third parties other than Administrator-approved repairs
• S. Liability for property damage, injury or death arising from Vehicle operation
• T. Costs covered by repairer/supplier guarantee, faulty repair work, manufacturer warranty, or manufacturer recalls
• U. Parts not covered by original manufacturer warranty
• V. Parts and accessories not supplied by Original Equipment Manufacturer
• W. Breakdown not occurring in the United States or Canada
• X. Pre-existing conditions - any Breakdown that existed prior to Service Contract purchase date

Your Responsibilities

In order to keep Your Agreement valid, You must follow the maintenance procedures listed below. Failure to follow these procedures may result in denial of coverage:

• Your Vehicle must be serviced receiving all scheduled maintenance as recommended by the Manufacturer in the Owner's Manual
• Keep receipts which verify VIN/Serial Number, work orders showing date, description, mileage and services performed
• Hand Written receipts will not be accepted
• Ensure oil warning light/gauge and temperature warning light/gauge are functioning before driving
• Shut down Golf Cart immediately when any warning lights/gauges indicate a problem

If You experience a Breakdown, You agree to:

1. Use all reasonable means to protect Your Vehicle from further damage
2. Notify the Administrator as soon as possible
3. Authorize the Repair Facility to perform necessary diagnostic work (WE WILL NOT PAY FOR DIAGNOSIS CHARGES FOR REPAIRS NOT COVERED)
4. Furnish proof of regular maintenance if requested
5. Reserve for the Administrator the right to refer Your Vehicle to the Dealer/Seller
6. Allow the Dealer/Seller or Administrator to examine Your Vehicle if requested
7. Obtain authorization from the Administrator prior to beginning any repairs

How to File a Claim

If Your Vehicle is within fifty (50) miles of the Dealer/Seller, You must deliver Your Vehicle to the Dealer/Seller. If more than fifty (50) miles away, call (800) 436-9498 for instructions before delivery.

To ensure coverage, authorization must be obtained prior to repair. Call toll free: (800) 436-9498 between 8:00 a.m. - 5:00 p.m. C.T. Monday – Friday.

Emergency Repair Instructions: If a Breakdown occurs when Administrator's office is closed and emergency repairs are necessary, You may commence emergency repairs without prior authorization. However, You must notify the Administrator as soon as the office reopens and submit documentation no later than thirty (30) days after the Breakdown. Parts must be available for inspection when the Administrator's office reopens.

General Terms and Conditions

1. Service Contract Term: The Term is the Months and/or Miles shown on this Agreement. The Contract begins on the Purchase Date and ends when the expiry date or mileage is reached.

2. When And Where You Are Covered: You are covered when this Service Contract is issued to You. This Contract applies only to repairs occurring within the continental United States of America, Alaska, Hawaii, and Canada.

3. Your Help And Assistance: Your help is required if We ask You to help Us enforce Your rights against any manufacturer or Repair Facility responsible for covered repair Costs.

4. If You Have Other Coverage: If You have any other coverage, We will pay only the amount in excess of that coverage, subject to the limits of this Service Contract.

5. Limit of Liability/Aggregates: Our liability for the term of this agreement is limited to the J.D. Power NADA Value of the vehicle at the time of the repair.

6. Subrogation: If We pay for a loss, We may require You to assign to Us Your rights of recovery against others.

7. Dispute Resolution – Arbitration

This Service Contract requires binding arbitration if there is an unresolved dispute between You and Us concerning this Service Contract. Under this Arbitration provision, You give up Your right to resolve any dispute by a judge and/or a jury. You also agree not to participate as a class representative or class member in any class action litigation, any class arbitration or any consolidation of individual arbitrations. A group of three arbitrators will give a decision after hearing Your and Our positions. The decision of a majority of the arbitrators shall be final and binding and cannot be reviewed or changed by, or appealed to, a court of law.

The arbitration shall be governed by the Federal Arbitration Act (9 U.S.C.A. § 1 et. seq.) The rules of the American Arbitration Association (www.adr.org) will apply. The laws of the state of Texas govern all matters arising out of or relating to this Service Contract.

8. How To Transfer This Service Contract

This Service Contract may be transferred to subsequent purchaser directly by You within thirty (30) days from the date of sale upon payment to the Administrator of a fifty-dollar ($50) transfer fee. This Contract may not be transferred to any entity in the business of selling or leasing motor vehicles. In the event of Your death, the benefits will be available to Your spouse or legal representative.

9. How To Cancel This Service Contract – Including Refunds

Cancellation By You: You may cancel at any time. Contact the Selling Dealer or provide written notice to the Administrator with a copy of Your Service Contract.

Cancellation By Lienholder: If financed, the Lienholder may cancel if You default or if Your vehicle is declared a total loss or repossessed.

Cancellation By Us: We will mail written notice at least thirty (30) days prior to cancellation. We may cancel within ninety (90) days for any reason. After ninety (90) days, We may cancel for material misrepresentation/fraud, non-payment, or use not covered by this Contract.

How Refunds Are Calculated: If canceled within thirty (30) days and no claim has been incurred, a 100% refund will be made. After thirty (30) days or if a claim has been incurred, a pro-rata refund will be calculated based on unused Months or Miles (whichever is greater), less an administrative fee of $50 and any claims paid.

10. Entire Service Contract

This Service Contract represents the entire agreement between You and Us. No person has the authority to change this Service Contract or waive any of its provisions. No other written or oral statements apply. We shall not be responsible for any Loss arising out of the unauthorized access or use of any system, software, hardware, or firmware.

State Disclosures

The following Special State Requirements apply if this Agreement was purchased in one of the following states:

ALABAMA: Return within 20 days of mailing (or 10 days of delivery at sale) for full refund if no claim made.

ARIZONA: Selling Dealer will perform services in a timely, competent, workmanlike manner.

ILLINOIS/IOWA: Cancellation fee will be lesser of 10% of price or $50.00.

MISSOURI: Written confirmation within 15 days; 10% penalty per month if refund not paid within 30 days.

NEVADA: Pre-existing conditions not covered. Provider may not cancel. Non-renewable.

NEW MEXICO: Provider cannot cancel. 10% penalty per month if refund not paid within 30 days of return.

TEXAS: Complies with Texas Code 1304.004(b)(6). Contact Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, TX 78711 (512-563-6599).

UTAH: Subject to limited regulation by Utah Insurance Department. Coverage not guaranteed by Utah Property and Casualty Guaranty Association.

WISCONSIN: Subject to limited regulation by Office of Commissioner of Insurance.

Administrator

DealerAdmin.io, LLC, 8940 Fourwinds Drive Suite 610, Windcrest, TX 78239

For Claim Service Call: (800) 436-9498